5 WAYS TO USE EMPATHY AND EMOTION TO BE MORE SUCCESSFUL

BELIEF IS THE ADHESIVE THAT MAKES CHANGE STICK

Our repeated actions, or habits, are driven by the thoughts we keep thinking, or our beliefs. In order to achieve the kind of change that sticks, we must first understand the belief systems that will drive that change and instill it within heart and mind—be they our own, or those of individuals in our organizations.

This is where so many leaders get change wrong. They create and state the vision, assign roles and responsibilities, and even create a plan with concrete deliverables to get there. But through all that effort, little to no time is given to aligning and sharing the why behind the change—why they believe that change is the best move, why they themselves are excited about making that change a reality. Lasting change is rooted in sustaining a change in a belief system.

Belief is the glue that holds it all together. Without that adhesive, you may reach a respectable number of your change goals, but without knowing the beliefs that hold your new reality together and ensuring that hearts and minds are aligned with it, slowly but surely your efforts will be reversed. I see this as a key driver behind the McKinsey statistic that 70% of major change initiatives fail.

THE FUTURE OF BUSINESS WILL REQUIRE EMBRACING EMOTION IN THE WORKPLACE

Emotion continues to hold a larger and larger space in business. In recent decades, emotional intelligence (EQ) has found solid ground amongst the most senior executives around the globe, and is now understood by millions to be just as, if not more, important than IQ…